BANKING
PioneeringDigital Banking
İşbank, the largest private bank in Turkey, serves over 14.5 million customers and receives 6 million daily visits. As a pioneer in digital banking, İşbank launched the first mobile banking platform in the market in 2007. Since then, it has been at the forefront of innovation in digital banking. Commencis, as İşbank’s strategic digital transformation partner, is responsible for designing and developing its digital platforms.
14.5M+
customers
750
functions
4/5
of overall transactions
6M
daily visitors
Challenge
Commencis has established dedicated teams fully supporting İşBank’s business; always achieving existing growth goals. Since leading digital banking is the real challenge for İşbank; through our design, development and quality assurance efforts, we are continually developing and improving the bank’s platforms.
Our teams are working on mobile applications as well as supporting the back-end platform while our dedicated innovation team continues to find new ways of transforming digital banking for İşBank users working directly with its Digital Banking and business units. Our teams consist of team leads, UX& UI designers, technologists, developers, as well as QA engineers. Commencis is fully integrated with the design and development process with our digital experts innovating for İşbank digital channels.
Our Work
Strategy
Design
Development
Testing
Research
Key Higlights
Pre-login Area
By presenting pre-login transactions with a cleaner and more user-friendly interface, this feature allows users to easily perform many actions without logging in.
Pre-login Area
By presenting pre-login transactions with a cleaner and more user-friendly interface, this feature allows users to easily perform many actions without logging in.
Face & Touch ID
This feature enhances security, allowing users to access their accounts more quickly and securely. By using face recognition or fingerprint identification for instant login, users can improve both security and user experience without dealing with traditional passwords.
Life with İşCep
With this feature, users can benefit from İşCep being by their side in every moment of their lives, beyond just banking transactions. It offers a rich experience with mini applications that facilitate aspects like vehicles, travel, home, and family, all designed with innovative and user-friendly interfaces and interaction principles.
Mobile Stock Portfolio
By presenting pre-login transactions with a cleaner and more user-friendly interface, this feature allows users to easily perform many actions without logging in.
Smart Orders
Providing the ability to create and track different types of orders such as future-dated, regular, recurring, or conditional orders, this feature allows users to implement their investment strategies more flexibly and systematically.
Key Benefits and Results
İşCep significantly enhances user experience by providing a comprehensive, user-friendly platform that seamlessly integrates 750 functions, catering to diverse banking needs. The incorporation of features such as Face ID and Touch ID for secure and quick access, real-time stock portfolio management, and smart orders for flexible investment strategies ensures a superior, efficient, and secure digital banking experience.
Recognized as the Best Mobile Banking App of 2023 by Global Finance, İşCep’s excellence and innovation in digital banking are evident. This accolade is a testament to the platform’s superior user experience and cutting-edge features. With a total of 15 awards to its name, İşCep’s achievements highlight its outstanding performance in the industry.
Moreover, İşbank handles four out of five investment transactions across the entire industry, reinforcing its dominant position in the market. Backed by Commencis’s expertise, İşCep continues to lead the way in making digital banking convenient, secure, and accessible for millions of users.
