The Rise of AI Tools: Driving Business and Creativity in 2024

This year has been a groundbreaking one for artificial intelligence, marked by transformative innovations that are reshaping industries and experiences. At Commencis, we’ve embraced this wave of change, leveraging cutting-edge AI to develop solutions that redefine employee and customer interactions.


Starting with the release of our own LLM, we’ve built tools that extend beyond traditional AI applications. For instance, Commence AI is not just a chatbot; it’s a context-aware support system tailored to address specific industry needs—from ensuring compliance in finance to delivering personalized shopping experiences in e-commerce.

Similarly, our AI assistant developed for employee experience integrates seamlessly across platforms like MS Teams, Slack, and Jira, offering advanced capabilities such as analyzing complex documents and extracting insights from visual data. These innovations underscore our commitment to harnessing AI to drive value, precision, and meaningful impact across every touchpoint.

These advancements are part of a broader trend in how AI tools are being utilized across industries—transforming workflows, enhancing creativity, and delivering personalized experiences. In this article, we’ll explore the key areas where AI is making an impact, supported by statistics and examples of tools leading the charge in 2024.

Content Creation

AI is transforming content creation by automating tasks like copywriting, video editing, and social media management. As of 2024, more than 60% of marketers use AI tools like SEMRush, ContentShake AI, and Jasper AI to create blog posts, video scripts, and SEO-friendly content. Another survey, revealed that 75.7% of digital marketers now use AI tools in their workflows, with 85.1% employing them specifically for blog content creation.

Similarly, other AI content marketing report, highlights that 67% of small businesses utilize AI for content and SEO purposes. These tools not only speed up production but also help improve audience engagement. With advancements in generative AI, businesses can now produce a wide range of high-quality content customized to suit their target audiences, making content creation faster, easier, and more effective.

AI Tools

Source: Envato

Voice and Speech Recognition

Voice and speech recognition technology has advanced significantly, transforming applications such as virtual assistants, transcription services, and accessibility tools. By 2024, these tools powered 45% of interactions with smart devices, with popular platforms like Otter ai, Descript, and Microsoft Azure Speech playing a major role.

According to a report by Fortune Business Insights, the global speech and voice recognition market was valued at USD 12.62 billion in 2023 and is projected to reach USD 84.97 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 23.7% during the forecast period. Industries such as healthcare and legal services benefit greatly from using these tools to transcribe meetings, dictate notes, and enhance documentation accuracy. This saves time, improves efficiency and reduces errors in critical workflows.

Automation & Workflow Management

AI-driven automation tools are significantly enhancing workflows across various sectors by reducing manual effort and boosting productivity. For instance, 31% of businesses have fully automated at least one function, leading to measurable increases in efficiency. A study found that automation could raise productivity growth globally by 0.8% to 1.4% annually.

Tools like Zapier, UiPath, and monday com, Work Management AI enable businesses to automate repetitive tasks, streamline multi-step processes, and ensure seamless collaboration across teams. This shift not only reduces operational costs but also empowers employees to focus on innovative and strategic projects, driving overall growth and competitiveness in the marketplace.

Automation & Workflow Management

Source: Content Shake AI

Marketing & Sales

Marketing teams are increasingly adopting AI technologies to gain deeper customer insights, predict trends, and personalize campaigns. In 2024, 65% of organizations reported using generative AI in at least one business function, marketing and sales seeing the most significant increase in adoption.

Tools like HubSpot AI, Mailchimp, and Active Campaign enhance lead generation, predict customer behavior, and optimize ad targeting. By leveraging AI-driven analytics and automation features, companies have achieved better returns on investment and stronger customer relationships. For example, 68% of marketers reported positive ROI from investing in AI and automation tools. This integration of AI into marketing strategies not only streamlines operations but also fosters innovation and growth within organizations.

Design & Creative Work

Creative professionals are increasingly integrating AI into their workflows, utilizing tools like Canva, Figma AI, and Runway ML to assist with tasks ranging from generating prototypes to editing graphics. This adoption has democratized creativity, enabling users without extensive technical skills to produce professional-quality work.

A 2024 survey revealed that 52% of designers have incorporated generative AI tools into their processes, up from 39% in 2023, indicating a significant rise in AI utilization within the design industry. These AI tools accelerate project timelines and foster innovative ideas by automating repetitive tasks and providing intelligent design suggestions, thereby enhancing both efficiency and creativity in the design process.

Design & Creative Work

Source: Envato

Key Takeaways

2024 has been a transformative year for AI, reshaping industries by enhancing efficiency, fostering creativity, and personalizing experiences. From automating workflows and optimizing content creation to improving customer interactions and enabling smarter design, AI-powered tools are unlocking new growth opportunities.

As a leading digital transformation company, we have explored numerous AI tools and consistently strive to stay one step ahead in this field. At Commencis, we are excited to drive this transformation, leveraging innovations like Commence AI and our AI assistants designed to enhance employee experiences while delivering context-aware, impactful solutions tailored to industry needs. By staying at the forefront of AI advancements, we remain committed to driving value and innovation, shaping a smarter, more connected future for our clients and industries.

Commencis Thoughts

Commencis Thoughts explores industry trends, emerging technologies and global consumer culture through the eyes of Commencis leaders, strategists, designers and engineers.